Four Seasons · Naviva · St. Regis · Auberge · Conrad · W

    Punta de Mita VIP perks at the same price as booking direct.

    RyanRenae
    Ryan + Renae

    See our exclusive advisor rates & VIP perks

    No Fee

    We'll send you the rate, your property-specific perks, and our Room Service exclusive gift for new clients.

    August

    New client inquiries received this month get an additional Room Service-only gift on their first booking of $3,000+.
    From
    $700 / night
    Typical stay
    5–7 nights
    Best months
    Nov–Apr (dry season); whale season Dec–Mar
    Getting there
    Fly PVR + 45-min drive

    We're Ryan and Renae. RyanRenae We book Punta de Mita often, and the six resorts on that headland are nothing like each other.

    Why Book With Us?
    № 01

    Same price, more perks.

    You pay the resort's direct rate. We add VIP perks at no extra cost.

    № 02

    Always free.

    The hotel pays us, not you.

    № 03

    Fast & human.

    We respond personally, typically within a few hours. Text (415) 707-8902 if urgent.

    № 04

    Real people.

    Punta de Mita has six very different luxury resorts within about 20 minutes of each other. Picking the wrong one is the most common mistake we see. We will help you sort it out.

    № 05

    Mexico and everywhere else.

    We work globally. If it counts as luxury, we can usually get perks, wherever in the world you are going.

    Who We Are
    Ryan and Renae in Istanbul

    About us.

    We're Ryan and Renae. Ryan's spent much of his career in the industry: front desk shifts while in college, the pricing team at Wynn and Encore Las Vegas, and on the corporate side at TripAdvisor and Expedia. Renae ran her own full-service luxury travel agency for 7 years before we joined forces. Between us we've lived in 7 countries and stayed in more hotels than we can remember (and a few we'd rather forget).

    Punta de Mita is the headland at the north end of Banderas Bay, about 45 minutes from Puerto Vallarta. Part of it is the gated Punta Mita development, home to Four Seasons, St. Regis, and two Jack Nicklaus courses. The rest, Higuera Blanca and the coast running north, is where the newer, more design-led properties have landed.

    The resorts here get marketed as interchangeable Pacific beach hotels. They are not. Tell us the trip and we'll tell you which one fits.

    Ways To Book

    Four ways. Same perks.

    We Book For You

    Fill out the form above, email howdy@roomservice.inc or text (415) 707-8902. We'll send rates, perks, and book for you when you're ready.

    Book Direct With The Hotel

    Book direct and forward us your confirmation. We'll add our perks and watch for rate drops.

    Our Self-Serve Portal

    Browse and book advisor-exclusive inventory yourself. A little confusing, won't accept children as guests. We're here if you need us.

    Already Booked?

    Forward your confirmation. We'll layer in VIP perks and watch for rate drops.

    How It Works, In Detail

    Three phases. One stay.

    Phase 01

    Before You Book

    We Compare Every Channel

    Four Seasons Preferred Partner, Auberge Signature Access, Marriott STARS and Luminous, Hilton Impresario. If you're better off booking elsewhere, we'll tell you.

    Same Price, More Value

    We match the resort's direct rate. You pay the same (or less), with perks direct bookers don't get. Always free to you.

    VIP Perks Included

    Complimentary breakfast, property credit, upgrade priority, early check-in / late checkout. Specifics vary by property, we'll send the exact breakdown for whichever you're looking at.

    Two People, Not a Call Center

    You work directly with us. We will give you a straight read on which property fits which trip.

    Phase 02

    Before You Arrive

    Pre-Arrival Coordination

    We coordinate with the property ahead of your stay to flag preferences, push for upgrades, and handle connecting rooms, villa setups, or golf and surf bookings. Clients booked through our preferred-partner channels are flagged as VIPs on arrival.

    Rate Monitoring

    Prices drop after booking more often than you'd think. We monitor your reservation and rebook at the lower rate when we find one.

    Phase 03

    Once You're There

    On-the-Ground Support

    A last-minute tee time at Pacífico, a boat out to the Marietas, a table at a restaurant that's booked. You text us and we handle it directly with the property.

    Text, Email, or Call

    However you prefer. Most clients text. It's fastest.

    August Perk

    New clients receive an additional Room Service-only gift with their first booking. Reach out and we'll share the details.

    The Rate Comparison

    We'll compare against Amex FHR and Chase Edit for you.

    We love figuring out how to beat the big guys. On rare occasions we just can't, and we'll tell you so.

    Through UsAmex FHRChase EditDirect
    VIP Perks

    Things like complimentary breakfast, property credit, room upgrade priority, and early check-in / late checkout.

    not all
    not all
    Rate Monitoring

    We monitor your rate after you book. If it drops by $100 or more, we rebook you at the lower rate.

    Personal Advocacy

    Pre-arrival coordination with the property to flag preferences, push for upgrades, and handle anything that comes up during your stay. You text us, we deal with the hotel.

    Complex Situations

    Connecting rooms, specific bed configurations, cribs, rollaways, suite layouts, etc.

    Cost to You
    FreeFree*Free*Free

    * Requires active Amex Platinum or Chase Sapphire Reserve ($695+ annual fee).

    Six Resorts, One Headland

    Six resorts. One headland.

    Punta de Mita sits at the tip of Banderas Bay in Riviera Nayarit. Some of these are inside the gated Punta Mita community; others are just outside it, on the surf coast running north. Here's how we see them.

    Four Seasons Resort Punta Mita
    № 01 · The benchmark. Full-service, family-proof, endlessly reliable.

    Four Seasons Resort Punta Mita

    Four Seasons Punta Mita opened in 1999 and effectively created the luxury market on this coast. Casitas spread across a private beach inside the gated community, two Jack Nicklaus courses (including the famous Tail of the Whale island green), a strong kids' club, and service that is consistent in the way Four Seasons service is consistent. It is not the most design-forward property here, and it doesn't try to be. Best for multi-gen families, golfers, and anyone who wants zero surprises.

    VIP Perks When You Book Through Us

    • Booked through our Four Seasons Preferred Partner channel
    • VIP status and preferred-partner amenities on arrival
    • Same rate as booking direct, always free to you
    • Ask us for the current perk breakdown for your dates
    Naviva, A Four Seasons Resort
    № 02 · Fifteen tents, adults only, all-inclusive. Nothing else like it here.

    Naviva, A Four Seasons Resort

    Naviva is Four Seasons' first tented resort: 15 luxury tents on a jungle bluff above the Pacific, adults only (16+), and all-inclusive on food, drink, and most experiences. It shares land with the main Punta Mita resort but functions as a completely separate property with its own arrival, spa, and dining. The rate is high and it is worth understanding what's included before you compare it to a nightly room rate elsewhere. Best for couples, honeymoons, and travelers who want immersion without giving up comfort.

    VIP Perks When You Book Through Us

    • Booked through our Four Seasons Preferred Partner channel
    • VIP status and preferred-partner amenities on arrival
    • Meals and most experiences already included in the rate
    • Ask us for the current perk breakdown for your dates
    The St. Regis Punta Mita Resort
    № 03 · Butler service on the best beach inside the gates.

    The St. Regis Punta Mita Resort

    St. Regis sits on the Litibú side of the gated community with what is arguably the best swimmable beach on the headland. The butler program is real and used well here, the Remède spa is strong, and the property carries the polish you expect from the brand. It skews a touch more formal than Four Seasons and slightly quieter. Best for travelers who want full-service ultra-luxury with a more classic, service-forward feel. Booked through Marriott STARS for the full perk stack.

    VIP Perks When You Book Through Us

    • Marriott STARS perk stack
    • Room upgrade on arrival, subject to availability
    • Full breakfast daily for two per bedroom
    • $100 USD property credit per stay
    • Early check-in / late check-out, subject to availability
    Susurros del Corazón, Auberge Resorts Collection
    № 04 · Auberge's intimate, design-led hideaway just outside the gates.

    Susurros del Corazón, Auberge Resorts Collection

    Susurros opened in 2022 in Higuera Blanca, a few minutes north of the gated community. It's smaller and warmer than the big-brand resorts, with an adults-leaning atmosphere, a strong dining program, and Auberge's usual attention to design and detail. There's a residential feel to it, and the beach here is a surf beach, which is great to watch and less great for swimming with small kids. Best for couples and design-minded travelers who want luxury without the full resort machine.

    VIP Perks When You Book Through Us

    • Auberge Signature Access perk stack
    • Room upgrade on arrival, subject to availability
    • Daily breakfast for two
    • $100 USD property credit per stay
    • Early check-in / late check-out, subject to availability
    Conrad Punta de Mita
    № 05 · The newest big-brand arrival. Strong value for the category.

    Conrad Punta de Mita

    Conrad Punta de Mita opened in 2022 on Litibú Bay, just outside the gated community. It's large, modern, and has the best value proposition of the group: rates that generally sit below Four Seasons and St. Regis for a comparable level of hardware. Multiple pools, several restaurants, and a good setup for families who want space. It doesn't have the intimacy of Susurros or the service depth of Four Seasons, but for the money it's the easiest recommendation on the list. Booked through Hilton Impresario.

    VIP Perks When You Book Through Us

    • Hilton Impresario perk stack
    • Room upgrade on arrival, subject to availability
    • Full breakfast daily for two per bedroom
    • $100 USD resort credit per stay
    • Early check-in / late check-out, subject to availability
    W Punta de Mita
    № 06 · The loud one. Scene-driven, younger, and unapologetic.

    W Punta de Mita

    W Punta de Mita is the most social property on the headland: pool programming, DJs, bright design, and an energy that is either exactly what you want or exactly what you don't. It sits on a surf beach in Litibú with easy access to the town of Sayulita. It is not the property for a quiet anniversary, and we will tell you that. Best for groups, younger couples, and travelers who want nightlife built into the resort. Booked through Marriott STARS or Luminous depending on rate.

    VIP Perks When You Book Through Us

    • Marriott STARS or Luminous perk stack
    • Room upgrade on arrival, subject to availability
    • Daily breakfast for two per bedroom
    • Property credit per stay
    • Early check-in / late check-out, subject to availability
    What Clients Say

    Verified, via Virtuoso.

    Virtuoso

    "Her recommendation of the finca Son Net was an absolute dream. Nestled in serene, sun-drenched countryside, the finca offered the ideal mix of sophistication and luxurious comfort. Our exquisite room was pure magic: chic, spacious, and bathed in natural light."

    DiGerardi · Mallorca

    "We reached out at the last minute and she helped us secure a great hotel at a great price + perks!"

    Jessica · Austin

    "We've worked with Renae on a number of trips, and she always gives the best recommendations and makes booking stress-free. Her amenities are such a nice addition to our stays. Working with Renae is a no-brainer for us!"

    VL · Repeat Client

    "We really appreciate Renae's recommendation to stay at Bernardus Lodge & Spa in Carmel Valley. The resort was great and Renae was great to work with, as always!"

    Fall Trip · Carmel Valley

    "She was so helpful and patient as we compared several hotel options for our family vacation. She went above and beyond to make sure we received the best rate and choice for our needs."

    Rel · Maui

    Beyond The Headland

    Beyond Punta de Mita.

    If Punta de Mita isn't quite right, the coast running north through Riviera Nayarit has three properties we know well and would happily book instead.

    One&Only Mandarina

    One&Only Mandarina

    Treehouse villas in the jungle, about 45 minutes north

    One&Only Mandarina is the most dramatic property on this coast: freestanding treehouse and cliffside villas set into jungle above a private beach, each with its own pool. The scale is intimate, the design is striking, and the food program (including Carao by Enrique Olvera) is excellent. It's further from PVR than Punta de Mita and more remote in feel, which is the point. Best for couples and travelers who want the property itself to be the destination.

    Rosewood Mandarina

    Rosewood Mandarina

    Rosewood on the same reserve, more relaxed and more family-friendly

    Rosewood Mandarina shares the Mandarina reserve with One&Only but reads differently: a bit more approachable, more family-oriented, and with a stronger focus on the equestrian and adventure programming across the property. Same beach, same jungle setting, generally lower rates than its neighbor. A good middle ground if you want the Mandarina landscape without the One&Only price point.

    Siari Riviera Nayarit, a Ritz-Carlton Reserve

    Siari Riviera Nayarit, a Ritz-Carlton Reserve

    Ritz-Carlton's most exclusive tier, opened late 2025

    Siari opened in November 2025 on the Nauka reserve further up the Emerald Coast, and it's the newest Ritz-Carlton Reserve in the world. Reserve is the brand's smallest, most design-specific tier: 91 sanctuaries, a very large spa, and a dining program built around Nayarit ingredients. It's a longer drive from PVR than anything else on this page. Best for travelers who already know the Reserve product and want the newest one.

    Questions, Answered

    Frequently asked.