Marriott Luminous
Marriott Luminous VIP perks at the same price as booking direct (or better)
Renae & Ryan
No FeeLuxury travel advisors
Denver, Colorado · Palma, Mallorca
We'll Check Your Rate & VIP Perks
We'll do some digging and send you our Marriott Luminous rates, property-specific perks and any promos running.
September
New client inquiries received this month get an additional Room Service-only gift on their first booking of $3,000+.We're Ryan and Renae. We're top-rated advisors in Marriott Luminous, the invite-only Marriott Premium advisor program.
Same price, more perks.
You pay the hotel's direct rate (or less). We add VIP perks that often include complimentary breakfast, room upgrades, and property credits at no extra cost. The exact benefits depend on the property, dates, and room type, and we sometimes have access to additional offers not advertised publicly.
Always free.
The hotel pays us, not you.
Fast.
We respond personally, typically within a few hours. If it's urgent, just shoot us a text at (415) 707-8902.
Real people.
We're a small team, not a call center. We know our hotel partners personally: we meet at industry conferences and over coffee when they're in town. That relationship matters.
Marriott premium and more.
Still considering other hotels? If it's 4 or 5 star, we can probably get you perks there, too.
About us.
We're Ryan and Renae. Ryan's spent much of his career in the industry: front desk shifts while in college, the pricing team at Wynn and Encore Las Vegas, and on the corporate side at TripAdvisor and Expedia. Renae ran her own full-service luxury travel agency for 7 years before we joined forces. Between us we've lived in 7 countries and stayed in more hotels than we can remember (and a few we'd rather forget).
Somewhere along the way we became the kind of people who test the water pressure before unpacking. Who clock how long it takes the front desk to look up from the screen. Who can tell from one martini whether someone behind the bar sweats the small stuff, or just hopes you won't.
For trips where the stay matters, we'd love to help you get it right.
Four ways. Same perks.
We Book For You
Fill out the form above, email howdy@roomservice.inc or text (415) 707-8902. We'll send rates, perks, and book for you when you're ready.
Book Direct With The Hotel
Book direct and forward us your confirmation. We'll add our perks and watch for rate drops.
Our Self-Serve Portal
Browse and book advisor-exclusive inventory yourself. A little confusing, won't accept children as guests. We're here if you need us.
Already Booked?
Forward your confirmation. We'll layer in VIP perks and watch for rate drops.
Three phases. One stay.
Before You Book
We Compare Every Channel
Marriott Luminous, Amex FHR, The Edit by Chase, direct. We check them all and show you the breakdown. If you're better off booking elsewhere, we'll tell you.
Same Price, More Value
We match the hotel's direct rate. You pay the same (or less), but walk in with perks that direct bookers don't get. Our services are always free to you.
Before You Arrive
Rate Monitoring
Prices drop after booking more often than you'd think. We monitor your reservation and rebook you when the rate drops by $100 or more. Most advisors don't do this.
Concierge Introduction
The on-property concierge team is the single most underused asset at a luxury hotel. We introduce you directly so they can line up airport transfers, restaurant reservations, spa bookings, and day trips before you arrive, usually faster and better than any outside concierge service.
Pre-Arrival Coordination
We contact the property ahead of your stay to flag your preferences, push for upgrades, and coordinate any room configurations you need (connecting rooms, cribs, suite layouts). Our relationships with on-site teams mean you're treated like a VIP from the moment you check in.
Once You're There
Complimentary Extras
VIP perks often include complimentary breakfast, property credits, upgrade priority, and flexible check-in/checkout, but the exact set depends on the property, dates, and room type. We sometimes have access to additional offers not advertised publicly. Tell us your property and we'll send the exact breakdown.
We Stay Available
If something comes up, a room issue, a last-minute restaurant reservation, anything, you text us and we handle it directly with the property team.
Text, Email, or Call
However you prefer to communicate, we're available. Most of our clients text us. It's the fastest way to get answers.
September 2026 Perk
New clients get an additional Room Service-only perk with their first booking.
We'll compare against Amex FHR and Chase Edit for you.
We love figuring out how to beat the big guys. On rare occasions we just can't, and we'll tell you so.
| Luminous (Us) | Amex FHR | Chase Edit | Direct | |
|---|---|---|---|---|
VIP Perks Complimentary breakfast for two, upgrade priority, and early check-in / late checkout. Property credit (commonly $100) available at select participating hotels — not guaranteed across every Luminous property like it is with STARS. | not all | not all | ||
Marriott Bonvoy Points & Elite Nights Luminous bookings earn Bonvoy points and elite-qualifying nights. Amex FHR and Chase do not. | ||||
Rate Monitoring We monitor your rate after you book. If it drops by $100 or more, we rebook you at the lower rate. | ||||
Personal Advocacy Pre-arrival coordination, upgrade push, in-stay troubleshooting. | ||||
Complex Situations Connecting rooms, bed configs, cribs, rollaways, suite layouts. | ||||
Cost to You | Free | Free* | Free* | Free |
* Requires active Amex Platinum or Chase Sapphire Reserve ($695+ annual fee).
Frequently asked.
Verified, via Virtuoso.
"Her recommendation of the finca Son Net was an absolute dream. Nestled in serene, sun-drenched countryside, the finca offered the ideal mix of sophistication and luxurious comfort. Our exquisite room was pure magic: chic, spacious, and bathed in natural light."
DiGerardi · Mallorca
"We reached out at the last minute and she helped us secure a great hotel at a great price + perks!"
Jessica · Austin
"We've worked with Renae on a number of trips, and she always gives the best recommendations and makes booking stress-free. Her amenities are such a nice addition to our stays. Working with Renae is a no-brainer for us!"
VL · Repeat Client
"We really appreciate Renae's recommendation to stay at Bernardus Lodge & Spa in Carmel Valley. The resort was great and Renae was great to work with, as always!"
Fall Trip · Carmel Valley
"She was so helpful and patient as we compared several hotel options for our family vacation. She went above and beyond to make sure we received the best rate and choice for our needs."
Rel · Maui
Seven premium and lifestyle brands, one program.
Marriott Luminous covers Marriott's premium and lifestyle brands. Not every individual property within each brand participates in Luminous — and the lineup shifts year to year. Tell us the hotel you're considering and we'll confirm Luminous eligibility (and quote it against Amex FHR, Chase, and direct) before you book.
Property links go to the brand's official site. We can quote and book any of these with full advisor-program perks.