We only do luxury hotels. We're a small team with one big job: getting you the best rates, perks and VIP treatment at the best hotels.
For every trip you're planning, we check every place you'd think to book: Amex Fine Hotels & Resorts, Amex Hotel Collection, The Edit by Chase, Expedia, Booking.com, the hotel's own site, plus our advisor-only channels you don't have access to. Then we lay it out: the numbers, the perks, and what we'd do if we were you.
We personally reach out to our contacts at the hotel, follow up to keep your name at the top of the upgrade list, monitor rates up to five times before you arrive, and rebook if prices drop. We focus exclusively on hotels — that specialization gives us deeper insight and stronger relationships.
We stay in the hotels, testing the water pressure, checking the Wi-Fi, and keeping up relationships with the people on property. When you need advice on where to go and stay, just ask.
Four Seasons Preferred Partner travel advisors. We compare FSPP rates and perks against Amex FHR, Chase, Expedia, and direct rates. VIP perks include complimentary breakfast, room upgrade priority, property credits, early check-in and late checkout at 141 Four Seasons properties across 47 countries.
We monitor rates after booking and rebook at the lower rate if prices drop. We contact the property ahead of your stay to push for upgrades and coordinate room preferences. Our services are always free to you — hotels compensate us directly.
Rosewood Elite luxury travel advisors. We compare Elite rates and perks against Amex FHR, Chase, Expedia, and direct rates at 58 Rosewood properties across 21 countries. VIP perks include complimentary breakfast, room upgrade priority, property credits, and flexible check-in/checkout.
Rate monitoring, pre-arrival coordination, and personal advocacy at properties like Rosewood London, Kona Village, Rosewood Mayakoba, and Rosewood Little Dix Bay.
Belmond Bellini Club luxury travel advisors. VIP perks, rate comparisons, and personal advocacy at 28 Belmond hotels across 18 countries. Properties include Hotel Cipriani, Copacabana Palace, Cap Juluca, and Villa San Michele.
Complimentary breakfast, room upgrades, property credits, rate monitoring, and pre-arrival coordination included with every booking.
Book Mayakoba's four luxury resorts with VIP perks at no extra cost. We compare rates across every channel for Rosewood Mayakoba, Banyan Tree Mayakoba, Fairmont Mayakoba, and Andaz Mayakoba Resort at Kanai. Complimentary breakfast, room upgrades, resort credits, and personal advocacy included.
We've stayed at every Mayakoba property and know the Riviera Maya coast well. Our services are free — hotels compensate us directly.
Book Lanai's two ultra-luxury resorts with VIP perks at no extra cost. Four Seasons Resort Lanai features complimentary Lanai Air charter flights from Honolulu, breakfast, room upgrades, and resort credits. Sensei Lanai offers an all-inclusive wellness retreat with VIP treatment.
We compare rates across Four Seasons Preferred Partner, Amex FHR, Chase, Expedia, and direct. We've stayed on the island and know both properties well.
Ryan has worked at Wynn Resorts, TripAdvisor, and Expedia. Renae ran a luxury travel agency for 7 years. We started Room Service because we think the booking experience for high-end hotels should feel more personal. Hotels compensate us directly, so our advice is always free.
When you book through us, the hotel pays a smaller commission than they pay the big booking sites. That margin goes back to you, in the form of perks and upgrades.
If you're spending $5,000+ on a trip, or around $500+ per night, that's usually where we can help.
We use AI as a tool to stay fast and organized. The decisions, conversations, and relationships are all human.
Room Service, Inc. works with Scouted Travel, our sister company founded in 2019, an accredited Virtuoso agency.
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